Financial service firms are in an unprecedented period of volatility. Given the current economic environment, just about every company’s balance sheet is strained which has a significant effect on all areas of their day-to-day business. Competition is intense, customers are both warier and savvier and the market place is less forgiving. Maintaining the status quo is unacceptable and navigating the changes needed to sustain value requires new ideas.
Sierra Vista Group is uniquely positioned to help banks, insurance companies and capital markets firms perform at their highest levels. Our consultants have been successful at advancing complex and highly regulated organizations forward through our integrated business and IT model. We deliver independent, fact-based solutions through which technology has been the driving force for creating business value.
Services
Sierra Vista Group provides integrated services from its technology and advisory service areas. Our key strengths are our ability to respond to customer needs, provide strategic insight and to use technology to support enterprise transitions. SVG offers our financial services clients the following services:
- Strategy development and implementation
- Business process transformation
- Database management
- Claims processing and management
- Order management systems
- Proprietary trading systems applications, development and implementation
- Call center systems solutions
- Organizational change management
- IT systems architecture, development and implementation
- Merger, consolidation, integration of organizations and systems
Client Challenges
Financial services companies have become the targets of consumer ire and blame. The industry is faced with increasing oversight and regulation. These issues, coupled with the need for improved performance, add to the critical challenges facing our clients today. SVG provides guidance and solutions to a wide array of issues:
- Regulatory compliance management
- Strategic innovation
- Growth and industry consolidation
- Customer service and Operational efficiency
- Talent management
- Improved claims adjudication
- Enhanced risk based pricing
- Transitioning to customer centric architecture and business model
Business Value
Sierra Vista Group’s cross-functional consultants are experienced in Advisory and IT services. The following highlights demonstrate our experience and achievements with our clients:
- Designed and developed enterprise wide front and back office systems that improved efficiency by over 50%, provided financial controls that improved profitability by 10% and increased financial reporting accuracy
- Deployed ERP applications across business units and companies, meeting business goals and allowing for integration of supply chain from suppliers, development partners and assembly partners through customers and service partners
- Implemented corporate wide governance that improved project efficiency and delivery times by 40%.
- Developed and implemented enterprise-wide performance management reporting, including fully-loaded costs by initiative
- Re-organized IT to better support the business, including vertically and horizontally integrated business units
- Evaluated the feasibility of outsourcing and developing alternatives that were aligned with the business opportunities
- Reduced total IT operational expenses by 15% through rationalization of projects with minimal or no business value